Last updated: May 08, 2025
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to A Mind Above, A Professional Psychology Corporation, 1300 E. Shaw Ave., Suite 109, Fresno, CA 93710.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: California, United States.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to A Mind Above, A Professional Psychology Corporation, accessible from www.amindabove.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
- We will not share your mobile information with third parties for marketing purposes without your explicit consent.
SMS Privacy Policy
By providing your mobile phone number to A Mind Above, you consent to receive SMS text messages related to your care and services at our outpatient office. These may include appointment reminders, schedule updates, billing notifications, treatment follow-ups, and general office communications. You may also receive a conversational text message to verify your number and confirm your ability to receive messages.
Message Frequency
Message frequency varies based on your interaction with us. On average, clients may receive 4–12 messages per month, depending on their level of interaction with our services. During periods of increased activity, such as appointment scheduling or urgent updates, message volume may be higher.
Data Privacy and Protection
Your privacy is important to us. We do not share your mobile information with any third parties for any purpose without your explicit consent, unless required by law. Your SMS consent applies exclusively to communications from A Mind Above and does not extend to any third party.
We are committed to protecting your SMS and mobile information. In accordance with messaging provider requirements, your data is never shared or transferred to any third parties, including affiliates or service providers, under any circumstances, except as strictly required by law.
We use your information solely to support and improve our services. All personal data is stored securely, and we implement safeguards to prevent unauthorized access, use, or disclosure.
Your Options
Text START any time to opt-in and begin receiving SMS communications.
Reply STOP at any time to opt out of SMS communications.
Reply HELP for assistance or more information.
Standard message and data rates may apply based on your mobile carrier.
Types of Messages You May Receive
Appointment reminders, confirmations, and schedule changes
Billing and insurance notifications
Treatment-related updates and follow-ups
General office communications
Conversational text messages for confirmation or verification
Contact Information
For questions about SMS messaging or our privacy practices, please contact us:
📧 Email: office@amindabove.com
📞 Phone: (559) 712-8500, (559) 712-8330, or (559) 712-8800
Additional Information
To learn more, please review our full [ Privacy Policy and Terms and Conditions ]
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies here: Cookies by TermsFeed Generator.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
- Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website. For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For other purposes: We may use Your information for other internal purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We collect and use your information solely to provide and improve our services. All personal data is handled securely, and we maintain appropriate security measures to prevent unauthorized access or sharing.
If you have any questions regarding our privacy practices, please contact us directly by phone or by email: office@amindabove.com.
We may share Your personal information in the following situations:
We do not share your personal data with any third parties, including affiliates or service providers, under any circumstances, except as strictly required by law.We do not share your personal data even with your consent, in compliance with carrier requirements.We may disclose your data only if required by a valid legal obligation (e.g., court order or regulatory mandate).
- We commit not to transfer your personal data to external organizations without your explicit consent, except as required by law. To prevent unauthorized sharing of your data, we implement strict access controls, data encryption, and regular audits.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Consumer Consent for Data Sharing with Third Parties
We are committed to protecting your privacy. Your mobile information and personal data will not be shared with any external organizations under any circumstances without your explicit consent, except as required by law. This includes, but is not limited to, service providers, affiliates, business partners, or any third parties. We do not sell or share your personal data for marketing purposes. We only share your information with affiliates or service providers as needed to deliver our services and in accordance with this Privacy Policy. To prevent unauthorized sharing of your data, we implement strict access controls, data encryption, and regular audits.
Instructions for Contacting the Sender
For any inquiries or concerns regarding your personal data or SMS communications, please contact us at:
- Email: office@amindabove.com
- Phone: (559) 712-8500, (559) 712-8330, or (559) 712-8800
- Sending a message via https://amindabove.com/contact
- By initiating communication and submitting your phone number, you agree to receive conversational SMS messages regarding but not limited to: appointment reminders, updates, and responses to your inquiries appointment confirmations, reminders, changes, billing information, and other important updates related to treatment at our outpatient office from A Mind Above. Message frequency varies depending on the scenario. Msg & data rates may apply. We do not share your mobile information with any third parties for any purpose without your explicit consent, unless required by law. Reply HELP for help. Reply STOP to cancel. View our Privacy Policy and Terms and Conditions here: [ Privacy Policy and Terms and Conditions ]
Commitment Not to Transfer Data Without Consent
We are committed to protecting your privacy. We do not transfer or share your personal data with any external organizations under any circumstances, except as strictly required by law.
Your information is used solely to provide and improve our services and is handled in accordance with applicable data protection laws. We do not engage any third-party services that involve the transfer of your personal information. This includes, but is not limited to, service providers, affiliates, business partners, or any third parties. We do not sell or share your personal data for marketing purposes. We only share your information with affiliates or service providers as needed to deliver our services and in accordance with this Privacy Policy. To prevent unauthorized sharing of your data, we implement strict access controls, data encryption, and regular audits.
Opt-Out Rights for Messaging
You have the right to opt out of receiving SMS messages from us at any time. To opt out, please reply 'STOP' to any message you receive from us or contact us via email at office@amindabove.com or by phone.
Unsubscribe Instructions and Help Information
To stop receiving messages, text 'STOP' to (559) 712-8500, (559) 712-8330, or (559) 712-8800. For assistance, text 'HELP' to the same number.
Privacy Policy Link
For more details on how we handle your data, please review our Privacy Policy.
Disclaimer About Third-Party Sharing
We will not share your mobile information with third parties for marketing purposes without your explicit consent.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content,privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email: privacypolicy@amindabove.com